help with a virus plz

[Lukos]

Try those startup options: Safe mode, last known good configuration, etc. If they don't work, try a system restore (Start>All Programs>Accessories>System Tools on Windows XP). If that doesn't work, then since he can't do anything on the interface, then installing an Antivirus software client will do no good, because he won't be able to use it. Re-installing Windows would be his best bet then.

If he does install AV software, I recommend the latest version of Kaspersky. It's rated number one and picks up stuff that Symantec and many others miss.